Not the free websites. The Victorian Legal Services Board says confidential client information should not go into public chatbots. We run the same models inside Australian data centres under business contracts that switch off training and data retention, and we check matter permissions before the model sees anything.
You may not. If every email and document is filed into LEAP and your SharePoint permissions are tight, those tools will serve you well and we will say so on the call. Most firms are not in that position. LEAP's Matter AI only reads what was saved into one matter at a time. Copilot reads SharePoint but does not know which folder belongs to which matter, and it can show one client's documents while you work on another. We link everything to its matter and fix the permissions first. After that, your existing tools work better too.
The system is built to support your existing obligations, not replace them. Staff only see matters they already have access to. Data stays in Australia under a data processing agreement. Every answer links to its source. A lawyer approves anything before it is filed or sent. Every question is logged. Your lawyers remain responsible for what they rely on.
No. They keep saving to LEAP, SharePoint and Outlook exactly as they do now. Our system picks up new files afterwards and works out which matter they belong to. The small number it cannot match goes to a list for a paralegal or admin, which takes a few minutes a week.
LEAP, Smokeball, Actionstep, SharePoint, OneDrive, Outlook, and folders of scanned or old files. If a document carries a matter number, or we can work one out from its contents, we can link it.
The audit takes two weeks, the pilot takes six weeks for one practice group, and support is monthly after that. Everything is fixed price. We confirm the quote after the fit call, once we know how many documents and systems are involved.
Any AI system can. We reduce the risk in three ways. Answers are drawn only from your documents and link to the exact source, so they can be checked in one click. When the answer is not in your files, the system says so instead of guessing. And before go-live we run 50 of your real questions and show you every result, including the wrong ones. Anything for client use still needs a lawyer's sign-off.
Large firms with their own IT and data teams. Firms with no practice management system. Anyone wanting automated legal advice or a chatbot that talks to clients unsupervised. We do internal search and drafting help with a lawyer in the loop.
It never left your account. Everything runs in your own Microsoft or Amazon subscription in Sydney. We keep no copies and nothing is used to train a model. If you stop, we remove our access and the pilot infrastructure, and you keep the cleaned-up files and the audit report.